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Subject: Service Alert CUNY VDI (VMware Horizon) vcisgateway.cuny.edu Unavailable – 03/13/24

 

Affected Service/Application: CUNY VDI (VMware Horizon) vcisgateway.cuny.edu

Service Impact: Unavailable

Impacted Locations: Central office VDI users, ISLG VDI users.

Impacted Users: All Users

Incident Number: INC0137043

Time Reported: 5:10 pm on 03/13/24 

CUNY/CIS Networking and security team are working to resolve this issue which is affecting.

  1. CIS VDI service
  2. ISLG Network access
  3. Site to Site VPN for OTI for BMCC, Fiterman Hall, QBCC
  4. Malign access for Queens College

We will provide more information as it becomes available.  

Please notify your user community. 

For up-to-date Enterprise Service Desk Announcements, visit CUNY IT Help at https://cunyithelp.cuny.edu/