Affected Application: Blackboard
Service Impact: Network Unavailable
Impacted Locations: All Colleges
Impacted Users: All Blackboard Users
Change Number: CHG0033092
Start Time: 8PM on 01/17/24
End Time: 10PM on 01/17/24
On Wednesday, January 17, CIS will transition Blackboard from its legacy login process and environment to the CUNY Login process and environment. Blackboard will not be accessible for approximately 30 minutes during the 8:00 PM to 10:00 PM maintenance window.
Following this maintenance, users simultaneously signed into Blackboard and other applications with their CUNY Login will see a new Blackboard message when signing out of Blackboard. When the user sees this confirmation message, they have the following three options:
• Click Continue SSO session to continue working in the other applications
• Click End session and log out to log out of all applications
• Do nothing and they will be logged out of all applications when the 120 second timer reaches zero
Please alert your user community.
For up-to-date Enterprise Service Desk Announcements, visit CUNY IT Help at cunyithelp.cuny.edu